What’s going on?
Pick one. We’ll show you what to do first.
Leak or burst pipe: Do this right now
- Close the main shut-offIt’s usually outside, where the pipe comes up near the front of the house, or in the garage. Lever: a quarter turn, until it crosses the pipe. Round handle: clockwise until it stops.
- Turn off the water heaterElectric: switch off its breaker. Gas: turn the dial to pilot.
- Stay away from wet outletsIf water is near outlets, cords or the electric panel, keep out of that room.
Then call us and say where the water is coming from.
Call (321) 555-0142Sample hours: Monday to Friday 7 am to 6 pm, Saturday 8 am to 2 pm.
No hot water: Do this right now
- Check the floor around the tankSee water? Close the valve on the cold pipe at the top of the tank, then turn off the power or gas.
- Electric tank: check the breakerIf it tripped, flip it off and on one time. If it trips again, leave it off.
- Gas tank: check the pilotIf it’s out, follow the lighting steps on the tank’s label. Smell gas? Don’t light anything. Leave the house and call 911 or your gas company from outside.
Still cold? Call us and tell us if the tank is gas or electric.
Call (321) 555-0142Sample hours: Monday to Friday 7 am to 6 pm, Saturday 8 am to 2 pm.
Clogged or backing up: Do this right now
- Stop using waterNo flushing, no showers, no washer and no dishwasher until it’s clear.
- Toilet about to overflow?Close the small valve on the wall behind it. Turn it clockwise.
- Skip the drain chemicalsThey rarely clear a main line, and they can burn whoever opens the pipe next.
Water coming up in more than one drain often points to the main line. Tell us when you call.
Call (321) 555-0142Sample hours: Monday to Friday 7 am to 6 pm, Saturday 8 am to 2 pm.
Something else: Do this right now
- Smell gas? Get out firstDon’t touch switches or light anything. Call 911 or your gas company from outside.
- Water where it shouldn’t be?Close the main shut-off. That stops it while we work out what’s going on.
- Take a photoA photo and the time it started help us bring the right parts.
Then call us. Tell us what you see and what you hear.
Call (321) 555-0142Sample hours: Monday to Friday 7 am to 6 pm, Saturday 8 am to 2 pm.
What we fix
Anything that drips, clogs, leaks or runs cold.
- Leaks and burst pipesFound and fixed, in walls, ceilings and yards.
- Slab leaksA warm spot on the floor, or a water bill that jumped.
- Water heatersTank and tankless, repaired or replaced.
- Drains and clogsKitchens, tubs, showers and floor drains.
- ToiletsRunning, rocking, leaking or clogged.
- Faucets and fixturesDrips fixed. New ones put in.
- Sewer linesBackups cleared. Camera checks of the line.
- RepipingOld pipes out, new pipes in.
- Shut-off valvesStuck or leaking valves replaced.
Find your shut-off today
The day a pipe bursts is a bad day to start looking.
- Find itMost Florida homes have it outside, where the pipe comes up near the front wall, or in the garage near the water heater.
- Try itTurn it off, then back on. If it’s stuck, don’t force it. Replacing a stuck valve is a small job.
- Mark itTie a bright tag on it and show everyone at home.
- Open
- Lever runs with the pipe. Water on.
- Closed
- Lever crosses the pipe. Water off.
Round handleTurn it clockwise until it stops.
There’s also a valve in the meter box by the street. It belongs to the water company and may need a special tool.
The work, up close
On a real site, this is your van, your crew and your pipes.
Where we go
The Space Coast, from Titusville down to Palm Bay. Not on the list? Call and ask.
- Titusville
- Cocoa
- Merritt Island
- Rockledge
- Satellite Beach
- Melbourne
- West Melbourne
- Palm Bay
When we answer
Sample hours
- Monday to Friday
- 7 am to 6 pm
- Saturday
- 8 am to 2 pm
- Sunday
- Closed
- After-hours calls
- [your hours here]
Check our license
Florida license: CFC [your number]
Anyone can check a Florida contractor’s license on the state’s site, myfloridalicense.com. Search by name or number, and make sure the status says current and active.
Call us
(321) 555-0142
Tell us what’s going on and which town you’re in.
Sample hours: Monday to Friday 7 am to 6 pm, Saturday 8 am to 2 pm.
office@saltmarsh-plumbing.example
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Saltmarsh Plumbing Co. is a made-up plumbing company. Its phone number and email are made up too, and the photos are licensed stock photos, not real jobs. This is a sample of what we can build, not a client project. Yours is built around your real work.